Case Study

Zac's Great Food

How one restaurant handled nearly 6 in 10 customer calls with zero staff involvement — in just one month.

59.2%

Calls resolved autonomously

196

Bookings & orders automated

360

Staff interruptions removed

100%

SMS delivery rate

February 2026·Digital Workforce Performance Review·Download PDF ↗

Source: Zac's Great Food · Digital Workforce Performance Review, February 2026

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